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If you recently applied for cash assistance or FIP, you should receive a letter from the Department of Health and Human Services (DHHS) requiring you to have an orientation or appointment. Effective July 1, we are offering AEP/PATH orientation online by internet-connected computer, tablet, or smartphone.  Orientation will take place from 10am-Noon on your assigned day.

To complete your orientation at 10:00 am on your scheduled day from DHHS.


  1. Online Orientation Using Zoom Technology
    Meeting ID: 816 3762 9122

  2. You will have the option to create a Zoom account.
    Here's how to Download Zoom
    You can download the Zoom desktop version for MacWindowsChromeOS and Linux, as well as the Zoom Mobile App for iOS and Android.

    Here's how to Join a Zoom meeting
    Find out how to join a Zoom meeting here.

  3. Call (312) 626-6799 - Access Code 81637629122#

If you cannot access AEP/PATH orientation online or by phone or if you are scheduled to work, please call (269) 927-1799 or email to make alternate arrangements.


During this orientation, a Talent Development Specialist from our team will give you the tools that you need to develop a career plan and goals for you and your family’s future. In addition, we will include information about:

  • Resume Writing

  • Budgeting

  • Dress for Success

  • Customer Service

  • Interviewing Skills

  • Training Opportunities


Following your orientation, our team will continue to work with you on your career goals. In addition, you may be eligible for supportive services including:

  • Employment clothing

  • Bus passes

  • Car purchases

  • Car repairs

  • Mileage reimbursement

  • Auto insurance

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