Respond to questions and complaints from customers by providing information on products and services and helping resolve problems.
Skills and Abilities
Active listening, talking to others, noticing and solving problems, looking for ways to help others, and persuasion.
High School Diploma or Lower
Provide information on products or services, cancel accounts, take orders, gather information on complaints, and keep accurate records of customer interactions.
Data Base User Interface and Query Software
Enterprise Resource Planning Software
Customer Relationship Management Software
$16.24 per hour