Michigan Works!
Berrien, Cass, Van Buren 

Michigan Works! is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Michigan Works! is a proud partner of American Job Centers. Supported by the State of Michigan and federal funds.

Contact MiWorks!

Phone: 1-800-285-WORKS

E-mail us: Email us

Visit MiWorks!

Benton Harbor Service Center

499 W. Main St.

Benton Harbor, MI 49022

Paw Paw Service Center

32849 E. Red Arrow Hwy, #100

Paw Paw, MI 49079

Dowagiac Service Center

601 N. Front St., #A

Dowagiac, MI 49047

Quick Links

Customer Service

Reps

Job Description

Respond to questions and complaints from customers by providing information on products and services and helping resolve problems.

Skills and Abilities

Active listening, talking to others, noticing and solving problems, looking for ways to help others, and persuasion.

Education

High School Diploma or Lower

Job Duties

Provide information on products or services, cancel accounts, take orders, gather information on complaints, and keep accurate records of customer interactions.

Technology

Data Base User Interface and Query Software

Enterprise Resource Planning Software

Customer Relationship Management Software

Median Earnings

$16.24 per hour