Computer User Support

Specialists

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Job Description

Provide technical assistance to computer users by answering questions or resolving computer problems either in person, electronically, or via telephone.

Skills and Abilities

Active listening, reading work related information, noticing and solving problems, and understanding how a system works and how changes affect it.

Education

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Associate Degree or Middle Skill

Job Duties

Answer user questions regarding computer software and hardware operation, oversee daily performance of computer systems, and read manuals or conduct computer diagnostics.

Technology

Web Platform Development Software

Operating System Software

Development Environment Software

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Median Earnings

$21.13 per hour