Michigan Works!
Berrien, Cass, Van Buren 

Michigan Works! is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request for individuals with disabilities. Michigan Relay Center: 711 Voice and TDD. Michigan Works! is a proud partner of American Job Centers. Supported by the State of Michigan and federal funds.

Contact MiWorks!

Phone: 1-800-285-WORKS

E-mail us: Email us

Visit MiWorks!

Benton Harbor Service Center

499 W. Main St.

Benton Harbor, MI 49022

Paw Paw Service Center

32849 E. Red Arrow Hwy, #100

Paw Paw, MI 49079

Dowagiac Service Center

601 N. Front St., #A

Dowagiac, MI 49047

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Computer User Support

Specialists

Job Description

Provide technical assistance to computer users by answering questions or resolving computer problems either in person, electronically, or via telephone.

Skills and Abilities

Active listening, reading work related information, noticing and solving problems, and understanding how a system works and how changes affect it.

Education

Associate Degree or Middle Skill

Job Duties

Answer user questions regarding computer software and hardware operation, oversee daily performance of computer systems, and read manuals or conduct computer diagnostics.

Technology

Web Platform Development Software

Operating System Software

Development Environment Software

Median Earnings

$21.13 per hour